Shipping policy
Processing Time
All orders are processed within 3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note: During high-volume periods (such as holidays or promotions), processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Estimated delivery times are provided at checkout and may vary depending on carrier and destination. Delivery delays can occasionally occur due to weather, carrier issues, or other circumstances beyond our control.
Free Shipping
Free shipping promotions, when available, will be clearly noted on our website and are subject to specific terms and conditions.
Domestic Shipping
We currently ship within the United States.
Order Tracking
Once your order ships, you will receive an email with tracking details. Please allow up to 24 hours for tracking information to update.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, additional shipping charges may apply to resend the order.
Lost or Stolen Packages
The Peachie Spoon is not responsible for lost or stolen packages once marked as delivered by the carrier. If you believe your package has been lost or stolen, please contact the carrier directly.
Damaged Items
If your order arrives damaged, please contact us at info@thepeachiespoon.com within 7 days of delivery with your order number and photos of the damaged items so we can assist you.
Questions
If you have any questions about shipping, please reach out to us at info@thepeachiespoon.com. We’re happy to help!